WHO WE ARE:
Based in Oregon, with facilities in Roseburg, Veneta, Grants Pass, Coos Bay, Eugene, and Independence, and now in Great Falls, Montana, we provide a wide range of call center and business process solutions to industries that include high tech, startups, mobile commerce, wireless, telecom, finance, insurance, e-commerce, healthcare, retail, travel and hospitality, and various sectors of the new economy. FCR currently supports more than 60 clients and employs over 1,600 colleagues. Our mission is to be the most respected and disruptive outsourcing provider in the industry. We are changing the face of the outsourcing industry – one call, email, instant message, text, and video conference at a time.
ABOUT THIS JOB:
As a Customer Service Representative, you will support some of the most amazing and well known companies. We provide world class support to customers from all over the world via phone, email, chat, and social media. The job can be challenging, but you'll be rewarded by helping people quickly and professionally while making them smile.
WHY FCR IS SO COOL:
Coming to work at FCR means challenging yourself each and every day. We believe in ideas like honesty, transparency and openness. There literally are no closed doors because we believe people should be able to openly communicate their ideas and thoughts. We are a collaborative organization that strives to create an open environment in which great work can be achieved.
Medical, Vision, Dental, Life, and AD&D insurance and benefits after 60 days.
Vacation & Paid Time Off.
Opportunities for career advancement.
Friendly co-workers and a fun working atmosphere.
Employee referral bonuses.
Career coaching and development.